citizenM Boston North Station
The citizenM Boston North Station hotel offers a range of amenities including a bar/lounge, gym, restaurant, spa, and free WiFi/Internet.
I already wrote the reviews about these two employees to management. Here is what I wrote here in quotes: "Dear citizenM Management, I recently stayed at the citizenM Boston North Station hotel at 70 Causeway Street and unfortunately had to leave early tonight (08/24/2026). I originally booked my stay from Sunday evening (08/23/2026) through Tuesday (8/25/2026), but unfortunately had to leave early due to circumstances completely unrelated to the hotel or its customer service. I actually felt quite sad about leaving early because I was treated exceptionally well by two members of your staff. One was a young man with black hair and a tanned complexion, whose name I unfortunately forgot and the other was a woman named Sophia. Both were exceptionally kind, welcoming and friendly when I arrived Sunday evening, sometime between approximately 8:00 and 8:40 PM. I was staying in room 1003 on the 10th floor and I mentioned to them that I work two jobs. They were both so genuinely pleasant that their hospitality really stood out to me. I am still impressed as well as shocked by how well I was treated during my stay. I regret that I cannot remember the young man's name who worked alongside Sophia, which is why I am providing my reservation information in case you are able to identify him. My confirmation number is H19841286 and my name is William Clark. Both would recognize who I was simply by the fact I told them I work two jobs. Perhaps the exact time I checked in would help identify the young man alongside Sophia. My primary reason for contacting you, of course, is to make sure that both Sophia and the young man receive recognition for the excellent customer service they provided. I would be very happy to provide additional details about my interaction with them if that would be helpful. Thank you for having such wonderful employees. I genuinely wanted to make sure their kindness did not go unnoticed. I also hope they get the recognition they deserve. If you'd like to talk more, my email is [email protected] and my Phone number is 978 990 6286. Sincerely, William Clark ".
I have no problem coming back here many times marvelous place.
Great stay.
Very impressed with room, rate and service will stay again.
Start your day right with a full American breakfast, a selection of hot and crispy pastries, and strongly brewed coffee or tea to keep you going! Serving breakfast from 6.00-11.00AM. $18.95
no parking on site, but there is parking nearby
Complimentary high speed internet throughout the hotel
Contactless check-out is available
Contactless check-in is available
- TD Garden - 0.1 mi
- The Freedom Trail - 0.2 mi
- Boston Harbor - 0.2 mi
- Suffolk University - 0.4 mi
- Massachusetts General Hospital - 0.4 mi
- Boston City Hall - 0.4 mi
- Faneuil Hall Marketplace - 0.5 mi
- Boston City Hall Plaza - 0.5 mi
- Museum of Science - 0.5 mi
- Quincy Market - 0.5 mi
- Massachusetts State House - 0.6 mi
- Boston Massacre Site - 0.6 mi
- Paul Revere House - 0.6 mi
- Old State House - 0.6 mi
- Massachusetts Eye And Ear Infirmary - 0.6 mi
Featured
Lobby
Lobby
Lobby
Lobby
Lobby
Room
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Room
Room
Room
Room
Room
Room
Bathroom
Bathroom
Property amenity
Property amenity
Property amenity
Property amenity
Restaurant
Restaurant
Breakfast buffet
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
View from property
View from property
City view
City view
City view
I already wrote the reviews about these two employees to management. Here is what I wrote here in quotes: "Dear citizenM Management, I recently stayed at the citizenM Boston North Station hotel at 70 Causeway Street and unfortunately had to leave early tonight (08/24/2026). I originally booked my stay from Sunday evening (08/23/2026) through Tuesday (8/25/2026), but unfortunately had to leave early due to circumstances completely unrelated to the hotel or its customer service. I actually felt quite sad about leaving early because I was treated exceptionally well by two members of your staff. One was a young man with black hair and a tanned complexion, whose name I unfortunately forgot and the other was a woman named Sophia. Both were exceptionally kind, welcoming and friendly when I arrived Sunday evening, sometime between approximately 8:00 and 8:40 PM. I was staying in room 1003 on the 10th floor and I mentioned to them that I work two jobs. They were both so genuinely pleasant that their hospitality really stood out to me. I am still impressed as well as shocked by how well I was treated during my stay. I regret that I cannot remember the young man's name who worked alongside Sophia, which is why I am providing my reservation information in case you are able to identify him. My confirmation number is H19841286 and my name is William Clark. Both would recognize who I was simply by the fact I told them I work two jobs. Perhaps the exact time I checked in would help identify the young man alongside Sophia. My primary reason for contacting you, of course, is to make sure that both Sophia and the young man receive recognition for the excellent customer service they provided. I would be very happy to provide additional details about my interaction with them if that would be helpful. Thank you for having such wonderful employees. I genuinely wanted to make sure their kindness did not go unnoticed. I also hope they get the recognition they deserve. If you'd like to talk more, my email is [email protected] and my Phone number is 978 990 6286. Sincerely, William Clark ".
I have no problem coming back here many times marvelous place.
Great stay.
Very impressed with room, rate and service will stay again.
I had a wonderful stay at Citizen M while in town for a concert at the TD Garden. The staff was a delight and they made you feel like you were at home. The atmosphere is urban chic and the view from the restaurant bar is fantastic. Not to mention the proximity to the Garden. You are steps away from entering and exiting the building to the comfort of your room.
Great hotel at an affordable price. Will stay there any time I need to stay in north end Boston.
Most amazing staff. Especially Anthony(manager) and Emma.
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The citizenM Boston North Station hotel offers a range of amenities including a bar/lounge, gym, restaurant, spa, and free WiFi/Internet.
Free WiFi
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We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
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