Westgate Las Vegas Resort & Casino

I made the choice to say at Westgate because the pool tournament was there and it was noted pool players would get free parking. I called and made my reservation and was quoted a price and prepaid. When I arrived the room was double the amount and I did not get the free parking. The manager was not supportive and past the buck to the folks in parking and the person I spoke to for the reservation. I had a receipt which stated the price and that I had prepaid. My wife and I frequent Vegas and will never stay there again. The worst customer service and just out right rude. I am petitioning the ACS board to let them know and request a new location next year. In addition, if that is place they choose, leagues from our town will not be attending.

The stay was nice.

Very friendly and accommodating staff. My husband enjoyed the comfortable pillows! Thank you.

Great stay, great rooms. Will come back here.

We spent two nights. In that time frame we were approached in the lobby 12 times by staff to attend a breakfast or dinner for a time share presentation. They were quite pushy. We had to call maintenance to adjust our Air Conditioner. He was nice and it was fixed. The sink in the bathroom clogged and made gurgling noises. That had to be fixed as well. The last day we left early because of a bad smell coming out of the drain. The pool closed at 6pm so we missed out on that as well. Casino area was nice. We enjoyed the Benihana restaurant experience.

Great hotel overall and the pool sauna was fabulous. I was able to park my RV (24 ft.) in an outside patrolled area.

No complaints, Westgate was a great place to stay if you don’t care to be on The Strip. Our room was spacious and clean. Staff was very helpful. Some interesting Elvis memorabilia, go check it out! Casino and shops downstairs if you’re interested.

Good

Dominic and Mary B really went above and beyond to help me solidly this stay after I had booked (not meaning to) with some outside company that said they worked at Westgate).

Westgate Las Vegas Resort and Casino was a great place to stay. Clean/nice rooms. Good gaming. Very close to monorail. Westgate is highly recommended.

We love Westgate, have been staying here for years!

The room was very nice and the people in the Diamond Club were very good.

No amenities. No maid services, not even change of towels. No water. Not even one bottle. No coffee maker. Or tea kettle to make hot tea. Place downstairs charges over a dollar for hot water. No good. Plus. We found out on the last day there was a shuttle to the strip. How hard is it to let people know when checking them in ?.

Room was clean, lots of towels and shower was great. Cleaning staff was very kind.

Greeting was great, room clean and comfortable.

I always enjoy staying here. The restaurants are good, the Sportsbook is huge, it doesn't take long to walk to the Uber area. the Elvis backdrop and history here all make it a great place to stay. Affordable, fun, reasonable and location is very close to where I need to go (and pretty close to the airport) too.

Had a great stay! Friendly staff.

The room was great. Enjoyed the great view of the Sphere. The bathroom was spacious and shower was huge.

Loved staying here!

Whenever I had a request or needed help everyone was very prompt!