The Queen Mary

We have stayed on the Queen Mary several times...We always enjoy our visits.

Dinner and experience great, bar completely over crowded! With multiple events, there was a line outside and not worth the wait. Worst was at midnight when a smoke alarm went off and the whole hotel and ship were evacuated. Being disabled, I asked staff where I needed to meet somebody to escort me down the elevator and I was told they had no such protocol and I was forced to walk down three flights of stairs. I didn't need my walker a wheelchair for an overnight trip, but if I was confined to one, there is no way I would've made it downstairs. Upon checkout, I was told by another staff member that I should've been met at the elevators with staff for security and been escorted down. The person who told me different appear to be a manager and should've known better. I usually stay once a year for an event or to meet family who are going on cruises, but I will no longer stay as it is a major safety issue.

Last minute, I decided to spend the night and was surprised to find that I had no problems booking a room and at a cost that I felt was very reasonable. The room, and for that matter, the entire ship was a treat! Very comfortable. Definitely planning on staying again. Last note, the staff were awesome! The woman who was running the gift shop on A deck could not have been nicer!

My stay was good, I would of stayed longer, but didn't have the time.

What a wonderful two night stay we had! Such a beautiful ship! Loved all the history, the meals were outstanding, we loved our spacious suite, comfy beds, the staff helpful and engaging! We are so glad we made this stay part of our trip! Cammie and Bill.

Both the Chelsea restaurant and the promenade Café had excellent food and over the top service. Though we only stayed one night we felt we went back in time. Many decades.

The food was good in the restaurant.

The ship was amazing. I felt like I went back in time. The room was lovely. I was not expecting 21st century luxury.

Our stay was fabulous. A beautiful ship, beautifully maintained. We spent the afternoon looking at the preserved attractions on the ship. They were so well preserved, the short movie about its history and the replicas of offices and rooms on the ship were fantastic!

We loved staying at the Queen Mary,. We had three couples and each had a different type of room. Food was good in the dining area. We loved walking around and reading all the history. Wish we could of stayed another day and took the night tour.

Interesting place to stay, but the room was very cold without heat.

The guest rooms are very small, but that’s to be expected on a ship. The ship itself was fun to experience. We enjoyed walking around the ship, reading the history, viewing old pictures and artifacts and taking in the shops. The breakfast buffet was expensive and not so good. I’m glad we experienced a stay here, because I’ve always been curious.

My stay was over the top. They upgraded me to room M121, which was very much appreciated. The staff and the bellhop catered to all my needs, especially the bellhop, Jesus, and the bellhop that looks like him. It was my wedding anniversary and when I return on January 12, 2025, to stay in the Churchill Suite, I will be celebrating my retirement. I was also trying to find out how I can become a member again if the Queen Mary Heritage Foundation and be of service to the hotel. Anyway, please let all the staff and managers know how much I appreciated my stay on the Queen Mary Hotel and am looking forward to January 12. 2025. Sincerely, Jeannie Wood.

It’s a fun adventure to do because of the history and the exhibits.

Love the ambiance. The staff was very helpful and polite. The hours of things were not the same as what was posted.

Once in a lifetime opportunity to step back in time!

Really enjoyed our wonderful suite experience on the Queen Mary. Excellent service and staff. Truly a blast form the past! Thank you.

I traveled with my friend to the Queen Mary. We stayed three nights aboard the ship and we took the 10 pm ghost tour. The beds were comfortable and I loved the historical aspect of the room. The tour was interesting and educational. I loved learning about the history of the Queen Mary.

Since its reopening in 2023, the Queen Mary continues to offer a unique experience that is well worth the price, especially if you add on some of the delightful tours and/or paranormal offerings. My only criticism is that they could benefit from a bit more hiring all of the restaurants and cafes had long wait times and good but harried service. Otherwise, I can't wait to visit again!

Everyone was so nice. Very clean and accommodating. Our grandsons loved exploring the ship!